SAT (Technical Assistance Service)

SAT planning and optimization, technical service

Planning and optimization for SAT

LOGISPLAN performs the planning and optimization of the routes that make up the multiple visits associated with the SAT of your company. That is, generating the optimal routes for the technicians to later be able to generate the visit sheets.
LOGISPLAN takes into account all the conditions and requirements that are common in this business, among them we can list the following:

  • Planning automation: Planning is achieved optimally without the need for fixed zone assignments or manual assistance.
  • Planning of actions, repairs, as well as periodic maintenance.
  • Optimization of the use of the fleet, as a consequence, availability is achieved to cover more clients with fewer technicians.
  • Compliance with schedules required by customers, to avoid making visits at times that are not desired.
  • Weekly, monthly or even annual horizons.
  • Incorporation of emergency services.
  • Possibility of simulation and analysis of various scenarios (eg eliminating clients pre-assigned to technicians).
  • Technical capabilities such as, Engineer, operator, etc.
  • Flexible adaptation of routes to changes in the client portfolio, campaigns or different seasons
  • Control of holidays and vacation periods.
  • Internal configuration to be able to adjust the speeds according to the time of day, thus allowing to control time slots where the traffic is denser.
  • Percentage speed settings depending on the area.
  • Integration with any ERP of the company, among others SAP, AS / 400, Navision, etc. and to any database on any other system.
  • Integration with GPS-based fleet management systems

LOGISPLAN It is implemented in companies of different types where it was essential to organize the routes of the technicians, carrying out the planning and optimization of the SAT routes, facilitating this complex task that requires many hours of work if it is to be carried out manually.

Some of our success stories